Doorbell voip phone call bug

Thanks for the Callout @Bam I had not yet activated the VOIP before now, so I did so to help test this.

This gets REALLY weird. First, let me say that I was able to replicate this on my old and deactivated (not on any carrier) Samsung Note 8, but not on my Newer and activated (to a carrier) Google Pixel 5 despite both using the same Wyze App, and the Same Google Phone App. This leads me to believe it is a bug with the Samsung One UI somehow. Let me call out to @R.Good who I know has a spare Samsung phone too and see if he can also replicate this with his Samsung phone.

Samsung Galaxy Note 8 - Android 9 (Security Patch Dec 1, 2020) - One UI 1.0 - Using “Phone” App by Google - Phone not currently activated through any carrier:

Right after I selected to choose the “wyze” Sim Card instead of the deactivated Sprint sim card, it asked me if I wanted to place the call through either Google Voice or my carrier - This is the normal thing that comes up on this phone when I try to place a call because for the “Default call redirecting app” setting I have it set to “NONE” set instead of my carrier or Google voice (this helps prevent accidental dialing).

Again, that is normal when I make a call, so most people won’t see this request of how I want to place the call (Google Voice or carrier)

After I selected “Google voice” (because it’s not active through the carrier), it popped up this screen AGAIN asking me select between Sprint or wyze a second time:

I selected wyze again, and it attempted to call.


The following I believe to be a Google voice issue and unrelated to the wyze Sim Card thing…in other words this entire section can probably be safely skipped/ignored for the purposes of this testing

Click here to read the weird Google Voice issue/story about what happened when I tried to call out with Google voice and the "Wyze Sim" card

Now here is why I say it gets weird. Also, if a Wyze employee wants me to make a private video of all this I am willing to do that, I just won’t be doing or posting it in a public forum like this since a video would who my friends/family members’ contact info…besides that would violate the forum community guidelines against personal information (or maybe I can create a guest account later and try it that way).

ANYWAY, I told the phone to call my Wife’s personal cell phone number that she’s had for almost 2 decades now. It starts with a 435 area code as you can see in screenshot #2 where it says it’s going to call the 435 number…but if you look in screenshot #3 after I told it to call through Google Voice and use the Wyze sim card the second time, it ACTUALLY called a totally different number with area code 816. I thought it would be calling a number Wyze contracts through for their VOIP services (like a customer service number or something). Boy was I wrong…it actually CALLED MY WIFE! My wife picked up. I went and showed her what I number I actually dialed according to the phone, and she didn’t recognize that number. It is a MISSOURI number. We have never lived in Missouri and it is a good thousand miles away from us. I checked My wife’s contact information to see if somehow it dialed some old Google Voice contact number for my wife or something. Nope, my wife’s Google voice number is totally different (385). I can’t figure out what on earth that 816 number is. Also, my account is the main Wyze account, and the Wyze VOIP is only activated and used on my Wyze account which only has my phone number, so I am completely lost how on earth an 816 phone number is linked to my Wife’s phone number. I should mention that I also called this 816 number directly through my carrier number on my Pixel phone (not Google Voice nor the “wyze” sim card) and it still calls my wife’s carrier phone number somehow. I don’t know how Google Voice/wyze Sim figured out that number was linked to my Wife when it’s never even been in my contact card for my wife, but now I’m wondering if someone spiked my drink or my food because I am out of explanations on this one. I do have some theories on this, but almost all of them boil down to being caused by Google Voice in some way. Hence why I said I believe this really weird part is unrelated to the Wyze Sim Card part of all this…maybe I’ll get into some of those rationales later…but either way, it’s still weird that my phone said it was calling my wife’s 435 number then google voice called a different 816 number that ultimately forwarded to the 435 number I told it to call. So that’s still weird no matter the explanation!

(Sorry if I raised more questions than I answered within that Google Voice issue)


I think for Wyze, the main testing should be checking if the Wyze Sim Card issue can be duplicated on any Samsung phones using the Samsung One UI. Maybe @R.Good can try with his. I could also try switching a different UI on my same Samsung phone and see if that makes a difference…I just have to get some work done tonight or I’d do more tests right now (can probably just assign the carrier (T-Mobile in this case) in the “Default Call redirecting app” setting to solve the issue. It would just be nice to figure out why Samsung is asking this and thinking Wyze has a Sim Card or a way to call, but normal Android phones are not.

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