So if you search “doorbell voip phone call bug” that is my issue.
Moto g power 2022 on Android 12
Turned on voip calling for doorbell and now I have to select what sim I want to use. Either my carrier or wyze. Only way to get rid of the “wyze sim” is to uninstall the app. I can recreate the issue. There is no selection in my phone to set to a specific sim.
I have seen on other phones that you can set the default Calling Acocunt.
Can you please provide the following:
App Version you are using
Firmware of the Doorbell you are using
I will try to find the post on how to set the default calling account.
I have a Pixel 6, Pixel 7 Pro, and Samsung Z-Flip all don’t experience this issue.
EDIT
On my Pixel devices you would start the Phone App, the tap on the 3 dots in the top right. Scroll down till you see Calling Accounts and select it. You will see a screen like this:
I had that happen also on my Moto G Stylus. Because the App adds a Virtual SIM, Moto doesn’t know it’s not a real SIM that can’t make calls. So it doesn’t ignore it.
Open your Phone App
Click the three dots in the top right
Click Settings
Click Calls
Click Calling Accounts
Under “Make & Receive Calls” at the bottom, click “SIM Card for Voice Calls”
The next popup will show all SIMs, real and virtual. Always Ask is defaulted. You don’t want that.
Select the real SIM card for your cellular service.
That should keep it from asking you which SIM to use when you make a call.
I did have to make a call from the doorbell to make the wyze sim as I had uninstalled the wyze app to get rid of the wyze sim. Thank you for the directions. I didn’t think to look directly in the phone app.