You won’t. You must open a ticket if you want a response from Wyze Support, and the e-mail message you receive after submitting a log should tell you this:
You will not receive a response from our support team. To get in touch, visit our Help Center.
It should also say this:
If you need help, please visit our support site and create a support ticket from the search bar.
Users often conflate log submission and ticket creation, which is probably one of the reasons Wyze created this topic a while ago:
I still think the questions @fmills1d asked above merit answers if you’re seeking peer support here in the Forum. I have an admitted bias toward investigating and ruling out power and wiring issues, because those are often overlooked and potentially easier to address than Wi-Fi signal/quality issues.