Doorbell V2 / Camera and door ring not working in Alexa

[cardy]

If you read through the forums on this issue, like I have today, lots of people have submitted tickets for almost the past year, and tickets have been closed with no resolution. My chime controller is wired but my transformer is apparently not strong enough to power the doorbell and mechanical chime. I already delved into that issue when I first got the doorbell. Lots of us ran into the issue of having a transformer voltage (I think mine is 16V) that Wyze said would work….and it didn’t. Haven’t felt like replacing my transformer and the Amazon Echo announcements were serving the purpose until whatever update happened that caused that to stop working. I created a “routine” today on my Amazon Alexa account. Now the Echo will give the notification as long as the doorbell is pressed twice quickly. Troubleshooting showed me that one press was no longer sending the signal to the Amazon device — which matches what others have noticed. Seems like perhaps a “wake up” delay or something. Definitely think it’s a Wyze issue. Especially because they’ve fallen short on details, like the transformer specs, before.