Doorbell requires two tries to see live video

Cameras
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1

I’ve been dealing with this a long time and am curious if others experience this in the iOS WYZE app.

  1. Go to favorites tab.
  2. Video doorbell is showing live video along with other cameras. Clock is incrementing.
  3. While in favorites tab tap on the doorbell video to see the full video. Full video appears but video is frozen, clock has stopped.
  4. Tap to go back to previous screen
  5. Tap again to go to video. Clock is now incrementing.

This happens every time so it always takes two tries to see the live video.

2

Known problem with the V1. I too have to back out then go back in to view the live image. My doorbell is not in my Favorites though.

Search using the terms ‘V1 doorbell placeholder’. Sorry I don’t know how to link group posts

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