I just installed my new doorbell pro. When i was testing it out, walking in front of it, ringing the doorbell. It didnt record me at all. I got the notification there was motion, but no video. Did i do something wrong? Do i need an sd card?
The Pro doesn’t have a SD card slot. If you are getting notifications, then some type of event is making it to the cloud to trigger the notification.
So it doesn’t show any events? Do you see only thumbnails? Do you see any error messages? If you can explain what you are seeing that will help here. Screen shots will help also.
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This is all i see. My internet is no issue with my other cameras. I dont get a thumbnail photo either, its just the pic of the camera itself