Doorbell Pro - Pro / Con - Community feedback?

Got the Doorbell Pro… Have a couple issues that I want to share and get feedback from others before submitting a ticket.

PRO’s

  • Great Camera View - captures much more than the basic doorbell. Weird fish-eye view at first but there is a button to go full screen in the app.
  • Detection is working fine (person, package, vehicle).
  • Wireless (I’m not using it though).

CON’s

  • Detect Person “Rule” doesn’t work at all… this may be my issue but curious if anyone has a Detect Person Rule to “Turn on Porch Light” for example. Mine don’t run. Detect Motion & Doorbell press rules run just fine.
  • Christmas Ringtone(s) don’t run on the chime in the house. Only phone.
  • Friendly Face detection not working. It was on basic Doorbell.
  • You can’t watch a recorded event video in full-screen like you can in the Live view. You can only watch it in fish-eye view.

What is everyone else seeing?

-Earl

1 Like

Im seeing that “power saving” has to be turned off in every instance of the app and is not a setting in the actual camera. ( im hard wired ) and color is much better with power saving off. I had to go into wife’s, kids, iPads, my phone and turn off power save in each. Seems like PS is an app setting and not a camera setting.

Also the pro doesn’t show up under the bulk firmware update area.

1 Like

This was fixed today with the Beta update today.:

CON

  • You can’t watch a recorded event in full-screen like you can the Live View… only fish-eye view. FIXED!!
  • Christmas Ringtone(s) don’t run on the chime in the house. Only phone. - FIXED

Meant to respond to this… I did a quick toggle of power saving and checked the image but didn’t see a discernable difference. Pixel 3XL - Android 12.

I only spent about 30 seconds on it so I didn’t dig deep. Probably would have to give it a few days with that setting on to thoroughly test it.

-Earl

No motion alerts on Chime and also no motion alerts via Alexa, as with Ring. Doorbell Pro goes in the drawer until they get this implemented. Its a must for me.

On the left edge of the original Wyze doorbell view from my side door has activities from the street as cars pass by. I had to heavily zone out the left side to eliminate the *false activations. I was cautious with the doorbell pro not having the zone mask feature. but pleasantly surprised the AI through Cam+ ignore them for me.

With the fisheye lens, it sees a lot more of the street on the side, but those activities are not an issue.

I still would prefer a SD card option so I could check between event activations.

My doorbell pro is hardwired to transformer power, and I am glad I don’t need to dismount it from to time to recharge the internal batteries. Just afraid those four small hooks on the mounting would break off. They looks too flimsy.

Cons

  • flimsy, cheap mount
  • it’s massive. I don’t need the battery but I’m stick with a monstrous doorbell.
  • the blue beacon is ridiculously bright, visible from super far away (like hundreds of yards) with no settings to control it.
1 Like

Isn’t that part of some other package now? Maybe Cam Plus Pro or somethng?