Doorbell Pro Battery indicator in app when using electric connection

Cameras
1

I’ve just hooked up my Doorbell Pro. Other than some brief confusion over corner plate vs. wedge it went smoothly. When I look at the camera in the app there is a small green electric plug icon in the upper left. I assume that means it’s using electricity to operate. Yes, I followed all the connection instructions. When I look at the camera in the list view- HOME, it shows battery strength next to the thumbnail Do I just ignore that since it’s powered from the doorbell transformer?

Duh, an hour or so later I see the battery indicator has increased. Didn’t even think about the powered connection also charging the battery.

rtvman

1 Like
2

I also wired it but it’s weird the battery percentage keep dropping but no battery shown in thumbnail.

See.

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3

Mine no longer shows a battery charge percentage at all, and it’s never shown the battery icon next to the charge like yours.

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4

What kind of transformer did you have to get that icon? Thanks.

5

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Only dealt with the doorbell chime box and followed the instructions. Photo taken before I moved the yellow wire.

6

Yeah I did the same thing just combine the two wires inside the doorbell chime
I think something wrong with my unit cause it only get power by plugging in to usb cord to charge it
But I got old Wyze doorbell it works fine and it got power. Thanks for your help cause no help from Wyze workers.

Also did you get software updates for doorbell yet?

7

No firmware update for me yet with. doorbell Pro.

8

I’m on iso and I’m having the same issue, hopefully they will put out a solve.