Doorbell- option to send notification ONLY when the button is pushed

[Omgitstony]

What are your notification settings? App version you are using? Any other relevant settings or info that you can provide will help as well. Here is a recent convo i had about this issue with a resolution.

Not getting phone notifications when doorbell button is pressed

I can’t figure out what settings are incorrect. I want to receive a pop up notification on my phone whenever someone presses the button but it’s not coming through. Any help is greatly appreciated!