Same problem here.
1 Like
What are your notification settings? App version you are using? Any other relevant settings or info that you can provide will help as well. Here is a recent convo i had about this issue with a resolution.
I suggest that the button push should produce a āChimeā on our phones so as to completely distinguish a button push from other notifications.
3 Likes
That requires a different type of notification message than āGeneralā or āWyze Messageāā¦ once a āDoorbellā notification type exists customers can change it any sound they want or none at all.
Currently, we donāt get that choiceā¦ it baffles me why Wyze doesnāt implement it, particularly when the requirement is obvious and the solution is straightforward.
Video doorbell push notification only when some rings the bell. Not for motion detection
It would be great if the app sends push notification only when someone rings the bell. Not for all other types of detection. Being the doorbell facing the street, notifications for all events is too much. I would like events recorded for all motion and AI, but not get notified each time.
1 Like
Welcome to the community @mohan.rajesh
Have you tried using the VoIP option? If you go to Account > Notifications > Push Notifications > Voice Over IP
Select the first 2 options, then when someone presses the doorbell you will get a phone call with a popup image to tap and speak with individuals. You can try this with notifications on, and then turn off Notifications on the Doorbell and try it again. I believe it will continue to work.