Disable 2fa on wyze cam

I changed Android phones, and did not save Google Authenticator keys. So I have no access to Google authenticator anymore.

Can this feature be turned off by Wyze staff?

As far as I am aware no, that is part of why it is secure. However you could try contacting support to be sure.

WYZE Support

Live support is available:


Monday - Friday 5 am - 6 pm PT

Saturday 8 am - 4 pm PT

Support said only way is to create new account. I didn’t think about it until after the call, but how do I delete the existing account that is using my email?

Did you by chance save your backup code?

That would have been a very good idea. No.
Or if I did, don’t know where I stashed it.

Then you will have to create a new account, unless you can find that or if you have your old phone still?