Connection not working

when I’m at home… the cam works and see the live but when im at work on a different network it doesn’t connect to the cam… But my friend owns work on a different connection… did I set it up wrong or is there an option to add a next network?

8 posts were merged into an existing topic: Live stream not hooking up to Cellular data

Wassup @mvarlack28, I removed the image you posted and sent it directly over to @Bam so your personal info isn’t floating around.


Oh thanks

I just tried re-setting up an existing working camera, and the setup process completed with the normal solid blue light. I turned off WiFi and successfully connected using cellular, so this may be a hardware issue on new cams, or we haven’t figured out what part of the setup procedure isn’t being followed.

Let’s consolidate this all in the main thread about this subject, which is now being watched by Wyze:

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