I have 3 Wyze Cam Pan v3 and 2 window cams, the 2 window cams have no problem with connecting to the cameras. However, the Cam Pan’s do have intermittent connection issues. I have checked the wifi signals at the Pan cams and I have a 90% (at the least, using a signal meter) If I check the signal strength in the app 2 of the cameras have little signal, but one has full signal strength. However, every once in a while I have to unplug the cameras to get the signal strength back even with full signal strength based on the signal meter. What can I check to see why the pan 3’s are loosing connection. All the cameras are connected to the 2.4 wifi signal.
Have you tried swapping the wall power supply (even just between a problematic Panv3 and the good one)? Confirm you are using wall plugs that are rated 2000mA or higher too.
If not that, have they always done this or did it start recently? Possibly a power surge or something took them out, wifi and SD controllers seem to be the most sensitive to that.
The only other thing that comes to mind is I know my Panv3s connect to different Wyze servers than some of my other cams, potentially something in your router or ISPs network is interfering with that. Once you’re connected and streaming, do they seem fine? Is it only the authentication/loading the stream that has issues? Or is it a problem even when viewing the stream.
Keep in mind that signal strength is not the “holy grail” of wifi stats, there is a chance that there is interference near those cams or just the way they’re mounted is blocking some signal. But if rebooting them seems to bring the signal back that seems less likely to be the issue.
That’s a good point about power. Since you mentioned using a mix of Cam Pan v3 and Window Cam, it’s important to be aware that they have different power requirements and ship with different adapters:
Cam
Adapter
Cam Pan v3
5V ⎓ 2A
Window Cam
5V ⎓ 1A
I don’t know how old your Cam Pan v3s are or when you might have purchased them, but a number of firmware updates have been released since that product’s initial launch, and several of those specifically address Wi-Fi connectivity, so you probably want to make sure you’re current with both the firmware and the Wyze app version that you’re using.
Bear with me…I had answered all your questions but it never went thru….waited 15 minutes for wyze to send it. Never happened so I am going to recreate in another software and copy it over.
Have you tried swapping the wall power supply (even just between a problematic Panv3 and the good one)? Confirm you are using wall plugs that are rated 2000mA or higher too.
If the supply is wrong then blame Wyze, I use what comes with the camera
If not that, have they always done this or did it start recently? Possibly a power surge or something took them out, wifi and SD controllers seem to be the most sensitive to that.
I don’t think it was a power surge, it only happens with the Pan 3’s
The only other thing that comes to mind is I know my Panv3s connect to different Wyze servers than some of my other cams, potentially something in your router or ISPs network is interfering with that. Once you’re connected and streaming, do they seem fine? Is it only the authentication/loading the stream that has issues? Or is it a problem even when viewing the stream.
Once the cameras connect they work fine….but suddenly they don’t connect. The recording to the SD card continues to work, just can’t view the events
Keep in mind that signal strength is not the “holy grail” of wifi stats, there is a chance that there is interference near those cams or just the way they’re mounted is blocking some signal. But if rebooting them seems to bring the signal back that seems less likely to be the issue.
Feeling that some of the cameras may be at the limit of the wifi, I purchased some extenders. That is how I was able to improve the wifi to the cameras. 1 camera has nearly 100% wifi signal and it still disconnects which doesn’t make sense.
2 of the cameras are about 1.5 years old and the other about 4 months since purchase. I checked all the cameras and they are up to date with the Firmware.
I’m not here to blame Wyze, I’m trying to help you solve your problem. It is very easy to either swap the wall plug between a good and bad cam, or just find one you have laying around that is at least 2000mA to try it out.
There is no way to know that. The Panv3s use a different power adapter and are a different camera. Power surges are not “all or nothing” and slight differences in components can mean one device gets damaged when another seemingly identical one didn’t.
To clarify, are the cams always on wifi, but you just have trouble loading the live stream? Or are they dropping off your wifi (which you’d be able to see in your router).
OK that’s a totally new possible smoking gun. If your wifi extender is close to the cams, it will make them think they have a very good signal. But if the extender’s signal back to the main router is poor, then you’ll have connectivity issues. Now that you’ve said this, I’m pretty sure this is your issue. Your extender needs to be placed about halfway between the cam and main router, or in some place that it has good signal to both the cam AND the router. Also keep in mind that a wireless extender (not wired to the router) cuts bandwidth in half. Usually not an issue for these cams, but if your 2.4ghz already is having bandwidth issues, cutting that in half could be a problem. But my guess is it is just a placement issue.
In this scenario, 100% wifi signal with disconnects actually makes perfect sense. Check the extender and the router and see what the wifi signal between those is, as that’s likely where your problem lies.
Given your setup, the cams actually should not be seeing 100% signal, as that means you’ve placed the extender too close to them and too far from your router.
Also, the fact that you see the cams sometimes with low signal and sometimes with high means they are sometimes trying to connect to the main router instead of the repeater, and we know that doesn’t have the signal strength to support them.
To eliminate that, if it is a mesh system where the router allows you to “bind” or force devices to connect to a certain node, then force those 2 cams to always use the repeater. If not, then give the repeater a different network name (just add -ext to the end of the name if you want). Then go through the setup process on those two cams and choose that network name, that way they’ll only ever try to connect to the repeater and will always be on that.
This is in addition to relocating the repeater to a more suitable spot.
I have the same problem. I ended up plugging my PanCams each into a Wyze plug so when it happens, I can just remotely turn the plug off and then back on to reset the camera.