I see there are several issues with this, has anyone got a fix?
I have 7 camerias which 3 are this Pan 3, all have the same problem of dropping out.
Do I need to got to some other brand?
Is this an issue with Wi-Fi connectivity or something else? What power adapters and cables are you using with your Cam Pan v3s? More detail about your experience would be helpful.
I have a strong signal, all outdoors, just using the cable and adapters thatr came with it. I have 4 NOT PAN type outdoors , and have no problem
The pans just drop or wont stream
What happens if you try a different power adapter? The adapter that comes with Cam Pan v3 has 5v ⎓ 2A output but isn’t an outdoor-rated adapter, so I wonder what would happen if you tried a power adapter with equivalent output. (Note that other Wyze Cams—such as Cam v4 and Cam OG—ship with 5v ⎓ 1A adapters and don’t have the power requirements of Cam Pan v3, with its motors, so be careful that you’re not trying to power Cam Pan v3 with one of those.)
You still haven’t defined “drop”, so I’m interpreting that as a connectivity issue. When I got my first Cam Pan v3 I had frequent Wi-Fi disconnects and the camera would fail to regain its connection unless I power cycled the camera. Eventually that seems to have been remedied with subsequent firmware updates, so I’d make sure you’re current with those on your Cam Pan v3s.
I’ve also read suggestions in the Forum that Cam Pan v3 has an inferior antenna and reports that a (non-Pan) Cam v3 at the same location will maintain its signal at the same location where a Cam Pan v3 might have issues. I’m not suggesting that you replace the Cam Pan v3s; I’m just relaying what I’ve read.
What troubleshooting have you attempted, and what did Support say when you contacted them?
I havnt contacted support, with all 3 doing the same thing, I figured they are junk or need a firmware update
I have checked all 3 for firmware updates, All are good.
Sorry if im not explaning my self
on the app, it trys and trys to connect to the pans. but most of the time they dont. Once they do, its only good for 2-3 minuits and then they disconnecrt.
Its strange they advertize these as outdoor but the adapter isnt… Im going to bring one indoors with a new adapter and see what happens, give me a day
Thanks for providing more detail! 
The connection issue is frustrating, and I’ve noticed that sometimes when the initial connection is taking longer than I expect that clearing the in-app cache helps:
- Navigate in the app to Account âžś App Settings. Find Cache File Size in the Miscellaneous section and tap the Clear button.
- Close the app and swipe it out of the running applications.
- Re-launch the app and try loading a camera’s Live Stream screen again.
I don’t know if that’ll help or not, but it’s easy and worth a try. I’d also consider restarting the problem cameras ( Settings ➜ Restart) if you haven’t done that recently.
I understand that, too. The FAQ on the product page says this:
Can I use Wyze Cam Pan v3 outdoors?
Yes, Wyze Cam Pan v3 is IP65-rated and can be used both indoors and outdoors. Just be sure to cover the SD card slot to avoid water damage. Wyze Outdoor Power Adapter v2 is required for outdoor use.
Some users (of Wyze Cams in general, not specifically Cam Pan v3s) report using the standard—non-Outdoor—power adapters but take special care to have the power adapters in weather-resistant boxes and/or try to seal the connections against water and other intrusion. I get what you mean about having problems with all three cameras doing the same thing, so maybe power isn’t actually the issue, and that makes me wonder if there’s something funky with your app or if Wyze is doing something on the back end that’s affecting things.
If you’re willing to take one indoors and fiddle with it, then that’s probably worthwhile. If clearing the in-app cache by itself doesn’t improve things, then I’d also consider clearing out the cache and data at the OS level to grab a fresh copy of your profile and account settings from Wyze’s servers.
This is how I would get a clean copy of my account profile/settings on Android (click/tap to expand):
- Clear the in-app cache: From the Wyze app’s home screen, navigate to Account ➜ App Settings ➜ Cache File Size ➜ Clear.
- Navigate back one screen to Account and tap Log Out at the bottom.
- Swipe the Wyze app out of the running Android apps.
- Long-press on the Wyze app’s launcher icon (on the phone’s home screen or wherever you tap to initially open the app) and then tap App info in the pop-up menu.
- Tap Force stop on the App info screen (may need to tap OK to confirm) and then tap Storage & cache.
- Tap Clear cache and Clear storage on the Storage screen.
- Back up one screen (back to App info) and then tap Open and proceed to log back into your Wyze account/app. (Optionally reboot the phone at this step for good measure and then launch the Wyze app after the fresh boot instead of relaunching it immediately from this screen.)
Note: I don’t know what the options would be for modifying these steps on iOS since I don’t use that platform.
I’ll be interested to learn what you find out after taking a camera indoors.
Well I broght it indoors but into a far room from one of the extenders… working fine.
Im going to put it back outside and move my wifi extender next to a window and see if that helps
1 Like
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.