Only 50%
This seems like as good a place to mention it as any: While I donāt know what their specific roles or responsibilities are, I feel encouraged by the recent participation of @WyzeLi[1] and @WyzeNathan[2] in the Forum. (I apologize if Iāve missed other recent contributors.) Of course, I appreciate when @WyzeJasonJ provides updates, and I really dig seeing this kind of engagement with the user community and the overt message I think it sends about getting things done because I feel like it speaks to a line from one of the stated Founding Values: āWe want to listen and be heard.ā
I realize that this is primarily a user-to-user support community, but I like seeing the official Wyze representation, especially in the context of directly addressing usersā problems and concerns, so thank you!
We can even expand that list of Thank You to every employee who has publicly posted in the Forums recently. Letās just take what is showing for July alone.
In addition to WyzeLi, WyzeNathan, and WyzeJasonJ whom you already mentioned and Tagged, thanks are in order for the following other July engagers too:
Just within the last week alone:
@WyzeTao
@WyzeHongfei
@WyzeRyan
@WyzeVeronica
@WyzeDesmond
@WyzeMengtingHu
@WyzeDongsheng (Cofounder)
Still in July:
@WyzeBaohua
@WyzeSzhang
@WyzeMatt
Thatās more than 13 different Wyze employees (who arenāt assigned to provide public āsupportā engaging publicly with their users in the last 1-3 weeks, including a Cofounder. That is definitely not the norm for a smart home company of this size. That is extraordinarily positive. It also doesnāt include the other employees who read feedback and donāt personally engage.
I think that is something worth celebrating over, and something I feel like gets taken for granted and overlooked compared to great thing that it really is.
So, thank you Wyze employees for listening to our feedback and engaging with with us. There are a lot of us who REALLY appreciate your efforts!
May I say something somewhat counter to the spirit of these posts?
When has anything stopped you, frogman?
I am turning over a new leaf (or 'pad) if you will.
You have my permission old man
Ok then, good, someone to blame.
I think some of us forget how other sums of us differ from them in the intimacy of our relations with Wyze employees. So when Wyzers appear among us as āpeersā itās not the same for us because we donāt have the history of intimacy that your inner-circling provides.
Iām not complaining just describing.
So, for me, itās like saying, āThank you, rear view mirror, for displaying whatās behind me.ā āThank you, door handle, for leveraging the pull from my hand and forearm.ā Etc.
See what I mean?
Iām definitely an outer-circle guy, but I see your point. My thanky post was purely organic based on my own observations of the few recent topics where Iāve seen actual Wyze folk who seem to be rolling up their sleeves and getting some work doneāand doing that by communicating directly with users. I just thought that was cool to see and wanted to acknowledge it, because Iād like to see more.
Itās all good, as I said, just describing, because @habib said to.
Yeah, always blame it on @habib
He has broad shoulders and bullet-proof skin! He was for it!
I agree with that, too. I feel like I do my own fair bit of complaining, because I vehemently disagree with the ways Wyze handles some things as a company, and the inaction and lack of response from some Wyze individuals is personally disappointing.
I want to see Wyze do better as a company, so I feel like itās important to call attention to the good as well as the bad.
Shall we all embrace now in a tech boy snuggle cuddle?
They would be better if they stopped my V4 from recording cloud events of every slight movement in the field of view even though the cam is set for person, pet, vehicle only.
Cāmon, take one for The Team!
I feel that your concerns will be addressed soon.
Itās like when you ākilledā the boiler that one time without anyone ordering you too because you knew it was the right thing to do. You are self-actualized!