I tried to fix a choppy video recording issue with my wyze cam v3 by placing an access point right next to it. See attached photo. The access point is plugged directly into the router.
Yet, the video still remains choppy, with only 70% signal strength! This video is a recording (capture) of the wyzecam v3 device live stream taken from the wyzecam app. Focus on the seconds display and how it periodically jumps. How do I fix this!
Link to video in case it doesn’t render here: wyze tech support - v3 video stutter - monitor camera video - 2021-12-31 (sd).mp4 - Google Drive
WHat is the FW version of the v3? I am not experiencing this issue, but I also Beta test Firmware.
Current Production FW for the v3 is: 126.96.36.199.
One of the thngs I would try is to move the Access point to an opposite wall. I have seen where you can over power a device if it is too close to the WiFi Source. Moving the WiFi may alleviate this issue. Also, make sure it is indeed connected to the Access Point closest to the v3.
To see if it is the v3 Camera and the location it is at, move it to the center of the room where there is no walls around it and then test to see if the issue is still present.
Last option to try is to unplug the power from the camera, wait for about 15 seconds and the connect the power again. Once it is fully up, test to see if it still hesitates.
Thank you for the suggestions. I tried moving the AP around with no success. I moved the camera a bit, but the point is to have the camera where I need it.
So, I tried replacing the camera – and voila. Smooth recording. Signal strength jumped from 70% to 92%. Didn’t even need the additional access point close up on it.
I remember reading somewhere that some of the antennas on these V3 cameras are really bad. As I think about it, I’ve had connectivity issues with this particular camera from day one. I just assumed it was the wifi signal (hence, placing an AP right next to it).
Glad you got it working. You may be able to contact Wyze, depending how old th Camera is.
You can go here: https://support.wyzecam.com/hc/en-us/requests/new to see if Wyze can do something if the Camera is defective.
So apparently that’s an SSL (TLS) tunnel using UDP instead of TCP. The cameras should negotiate it the same way though (for a given firmware)? Perhaps your router/firewall is throttling things somewhat randomly?
The whole network (up to all the access points) is hardwired except for the wyzecams. I can’t imagine why everything would be throttled except for the camera running the 188.8.131.52 firmware.
So far, unable to revert the firmware. Followed these instructions to the letter: https://support.wyze.com/hc/en-us/articles/360031490871-How-to-flash-your-Wyze-Cam-firmware-manually
However, when the “setup” button is pushed while plugging the unit in, it never goes to blue light. It just goes to “ready to connect”.
Finally figured out the firmware flash problem. The sdcard should be empty and formatted fat32 and only demo_wcv3.bin on it.
Have flashed firmware version 184.108.40.206 onto 3 cameras and the choppiness has been reduced dramatically on each.