Choppy event playback w/ Cam Plus

Cameras
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1

I have several Wyze cameras on my account - a few V3s, a can pan v2, pan v3, floodlight cam. All have worked well, except some started “choppy”/slow-motion event playback. It actually sounds exactly like this issue:

Some cams did this and some didn’t. I didn’t realize the cameras that were doing this were the ones tied to Cam plus. I recently upgraded to Cam plus unlimited and moved all my cameras to it, and sure enough, now all experience this issue.

To test, I removed cam plus from one camera (a V3), and enabled cam plus lite, and events now played back at regular speed. Re-added cam plus, and choppy again.

Anyone else experience this issue? I tried renaming the cameras as the above post did, but did not help.

2

I have Cam Plus Unlimited as well on all my cams.

I just tested Event Playback on Smart Detection AI tagged Events for my VDBv1, V3, OG, V3Pro, PanV3, and FLP Cams. All are playing smooth in Android App v. 2.46.0.368.

But, I have the Hardware Decoder enabled in the App Settings and a new phone with an updated GPU and extra RAM.

What version of the app are you running? What phone and OS?

3

Pixel 6, Android 14 (also existed on 13). Hardware decoding on/off doesn’t matter.

Latest camera firmwares and Android app (2.46.0 368)

I’ve factory reset the cameras, too, same issue. Like I said, switching from cam plus to lite resolves.

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