G2740
October 30, 2023, 2:06pm
1
2 Pan v3s, logs submitted. Slow motion stutter when viewing event, but when same video downloaded, seems almost normal. It’s new for me. Log #
1218536.
In live view though, seems responsive as usual, waypoints and all.
I’d upload the event video I downloaded but strangely, only shows stuttery slow stuff in events playback on both cam Pan v3s.
Firmware 4.50.4.4767 beta app 2.47.0 (b371)
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Rulwiz
October 30, 2023, 2:10pm
2
I’m experiencing something similar on my floodlight pro when I view an event in the events tab and I speed up the video using the 1x, 2x,4x speed.
Does the stutter happen when you speed up the video too?
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G2740
October 30, 2023, 2:18pm
3
Mine seems to be 1x only, I rarely if ever speed it up
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Rulwiz
October 30, 2023, 2:29pm
4
The stuttering only happens when I speed it up to 4x
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G2740
November 28, 2023, 8:39pm
5
Since I haven’t heard anything, I wanted to bump and also inform, reset and reinstall didn’t change the stutter in events. Only reset 1 camera of two.
G2740
November 29, 2023, 7:12pm
6
I stumbled across a temporary fix for me.
Several users have indicated that Event Videos played in the App Events Viewer are stuttering when being played but ONLY when they are being recorded and uploaded by the cam WITHOUT audio. Enabling the Record Sound feature in the Advanced Settings Menu appears to fix the Event viewing stuttering.
I had to turn on record sound in advanced settings in the app, changed it, tested it, stutter gone.
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