Wyze support needs to be able to change WiF IN THE APP! I already risked life and limb installing a few of my 10 Cameras, some that are only reachable by a 20’ extension ladder that I already fell once installing. I’m over 70 yrs old and had to go to urgent care because of it. The manufacturer stopped supporting the old WiFi, which continued to work fine until recently, when it became unstable. What I can’t understand is why haven’t the talented engineers at Wyze already added this simple capability to the app? If the fear is that non-owners can steal cameras by changing to their WiFi, then JUST ADD A USER-DEFINED PASSWORD to the new part of the app dedicated to WiFi. Easy! So, to those talented Wyze software engineers, I say get off your collective asses and get this LONG OVERDUE FEATURE done ASAP! The total amount of pain you create by not adding this simple feature is inexcusable.
What many Wyze users (that have many devices) do when getting a new WiFi router / access point is keep the SSID and password the same as with the old unit.
Your Wyze cameras should jump on the new router thinking it is the original one.
It isn’t a “fix the app” issue. The cam first has to disconnect from the old wifi (which is basically accomplished via a factory reset of sorts), then connect to the new one. Once disconnected, how can the app tell it the credentials for the new one? This is the case with pretty much every IOT device in existence.
Create a guest network for your IOT stuff (which you should have anyway). Never give anyone that password. That way if you have to change your main network or even your standard guest network, you don’t have to go reset all your IOT stuff.
Sorry, the logic is flawed. The furnace controller, dishwasher, and oven in my home are all IOTs, by definition, and changing each of their WiFi setups was a piece of cake. One possible app solution would be in the camera settings (using the old network, of course). Recall (at the bottom of the settings) appear “Restart Camera” and Reset Services”. If there were an option called “Reset WiFi” which searched for available WiFi networks and then requested it’s password which would be TEMPORARILY stored and then (force) a camera restart, it would, by definition, only restart with the new credentials, automatically deleting the temporarily stored password once is successfully connects. This keeps the WiFi change ‘in the app so, yes, it can be a ‘fix the app’ issue. What do you think?
You solution only works is BOTH the old and new networks are available. In the vast majority of situations, that is not the case. Either someone replaces their WiFi and it has different credentials, or they are going to change the credentials - resulting in only the old OR the new being available at any given time.
Unfortunately very few IoT devices have the ability to store a second network (that does not yet exist). Yes, your phone does it’s not really an IoT device.
You’re forgetting something really basic. Those other IoT’s you mentioned, the control (the “keyboard” function) is integrated with the device itself. The keyboard is connected the entire time the WiFi password is being changed.
Not so with the camera. For WiFi cameras, its keyboard (the phone) is connected via WiFi, too. As soon as you change the WiFi password, the camera can no longer connect. How does the phone tell the camera what the new WiFi password is?
There are ways to overcome that problem. But isn’t straightforward as you think it is. And Wyze wouldn’t commit to implementing any of the possible solutions.
Others have already raised the issues with your suggestion, but I would just add, even if they could get logic built in to load the new credentials into the camera before rebooting it, how many people would typo it or have something set wrong in their wifi, they call Wyze support complaining. It would be prone to issues and would just cost them money.
Show me any wireless IOT device where you do not need physical access to the device (or a hub that the device connects to) to at least push a button. They are few and far between.
The best solution is what I suggested, proper planning and layout of your wifi. Not only for this scenario, but for security reasons too.
I haven’t had to change the name or password of my IOT wifi in years, and not one single unauthorized device has connected. It is a long, complex password. My normal guest network gets changed much more frequently, and my main secure network I change once or twice a year just for good measure, but that has never been infiltrated either.
Great suggestion! Zero chance of falling when don’t have to set up and climb extension ladders to push 2 damn reset buttons and then hurry up and wait. No need to manually change the WiFI on the other 8 cameras either. Zero trips to Urgent Care or ER. Only regret is that I wish I’d thought of this first. Thank you StevenA.
I’m over 70 also and I learned the hard way to stay off of 20 foot ladders 30 years ago. 
My neighbor (house on the right) years ago was working on his skylight window. He slipped and slid from the skylight but luckily stopped when his foot hit the gutter. He no longer climbs on his roof either.
This worked for me when I recently changed ISP. Worked like a charm, all devices found the WiFi with no issue.
Hey Christopher I was going through the same thing a couple of years ago all I did was I used the old WiFi credentials in for the new WiFi it works !!!
THANK YOU to everyone who provided THE solution to retain the same credentials on the new router that existed on the older router. Worked great! Thx again.
If you’re not smart enough to stay off a 20-ft ladder at 70 years old, you really shouldn’t be playing around with modern electronics. 
I bought 4 of those cameras and then, realizing I would need to do what you are describing – simply returned them to the store. Crazy that such a big manual step is required.
I assume that is the case ONLY if both the old and new WiFi are present at the same time - not normally the case. If both the old and new WiFi are not there, what you are showing likely will not work since there is no way to communicate the new credentials to the devices.
Does not have to be. I can think of other schemes to implement. Like having an alternate hotspot/password; if one fails, try connecting to the other. And remembering which one worked the last time.
Like stated by @p2788deal an alternative WiFi such as the phone hotspot could easily connect to camera with old password and BSSID to facilitate change to new WiFi
The topic is about changing the WiFi without accessing the camera physically 
With Wyze you HAVE TO access the camera to reset WiFi which if the cameras are out of easy reach can be major hassle.
Most of my cams are IP cams with WiFi which are initially setup using a PC on the network lan of camera then set to WiFi, they can be setup with QR code but I chose via LAN. After initial setup they can be changed via WiFi to a different WiFi
Some other models that are WiFi only which I have a few are setup via Bluetooth, But once setup can be changed from WiFi to a different WiFi also…
Guess I will check and see if those go to Bluetooth mode without ANY WiFi out of curiosity EDIT: with no WiFi they do not revert to Bluetooth once setup.
But all my Reolink’s can have the WiFi SSID & PASSWORD easily changed without PHYSICAL ACCESS 
Yeah, and that’s one of the points I tried to make in the discussion about the new Palm Lock, where they introduced a feature that’s supposed to make it easier to change Wi-Fi networks without completely repeating setup on an existing device:
I think it’s good that they’re exploring a solution to this problem, and introducing the solution they have so far on a lock makes sense because the lock should be an accessible device anyway, so pressing a button on that isn’t a big deal, but hopefully future developments could lead to a touchless process.