It’s not just WYZE. All of the security monitoring companies have become worthless. We dropped our expensive monitoring service when they said we must give our neighbors and others phone numbers…Crazy right. They said the new law is to cut down on false alarms…They must first contact a neighbor(s) and ask them if they see any suspicious activity of indication of a fire (get real). Then they now have a 30 second delay too before they can contact police or fire dept, totally worthless now. We installed a $79 self monitoring product with our Ademco system. It now contacts us (Text, Phone, multiple numbers, multiple people) Immediately (24/7) indicating a break in or fire. 100% better then the traditional monitoring.