I’ve seen this happen sometimes with the Wyze app that—for whatever reason—certain screens on certain phones won’t fully render a given app page or allow it to be scrollable. I’m not a developer, but I suspect something isn’t being properly handled in the coding to allow the app to adjust to different screen geometries as necessary. Someone else mentioned something similar in a different topic where the iOS app isn’t allowing one page to be scrolled in order to reveal the necessary buttons for disabling RTSPS on Cam Pan v3.
If you’re repeatedly seeing app display errors like this (unable to scroll where you expect to, things not fully displaying the way they should), then I’d recommend submitting an app log, opening a ticket with Wyze Support and including your generated Log ID in the ticket so that they can pass that to the developers, and also posting the Log ID and problem description (screenshots can be helpful, as well) in whichever Wyze News topic was the announcement for whatever app version you’re using. That should improve visibility for that issue to Wyze and hopefully result in quicker resolution.
In this case, I’m just glad that you were able to figure something out to get your Wi-Fi Chime connected and working! Thank you for taking the time to post an update! ![]()