Can’t save event videos to phone

Anytime I try and save an event video from my Cam to my iPhone, it just hangs at “loading” and nothing happens. Anyone else have this problem? My app and firmware are all up to date.

Mines working on IOS, can you try on a diffrent network? Does it happen to all events? Try a diffrent device?

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I can’t save them on wifi or if I am connected via cellular. It happens for all events and on both my iPhone and iPad.

What app version are you one (account > about)?

Can you get an app log next time this happens (account > Wyze support). Please contact Wyze support and explain your issue, give them your log number. They should be able to get it reported to the right team.