Camera won’t turn on

I can’t get the cameras to work. They were working and now they won’t connect. Two cameras say off line and I cannot get them to go online and two other cameras say they are on but will not load

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Best thing to do as a first step is to cycle the power to your router. Then many minutes later, after the router can again connect to Google or equiv as is evidenced by a laptop or something without cellular, cycle the power to your cams.

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I would powercycle router > base station > cams

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Ah, I missed they tagged this as an Wyze Outdoor Camera. Lazy me just reading only their text, lol.

Also, I don’t know what app and firmware versions you are using, but if you have them in a group, try removing them from the group.

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I’m having the same issue. My 2 cameras suddenly stopped working. Have already power cycled several times. That does not resolve the issue. Internet works fine since all my other devices, computer, firestick etc are working

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What model of cameras do you have? What is your indication they aren’t working? A power button on the live feed, or an error code?

Also, a router is capable of refusing service to individual devices, so having other devices work is not an indication the router doesn’t need to be power-cycled to clear a network issue with a single device. :slight_smile: