This is at our summer cottage an hour and a half away.
Both of my outdoor cameras are offline.
We have 4 cameras. Indoor WyzeCam V2, Indoor Cam Pan, and 2 of the WyzeCam Outdoor.
We just spent 5 days there and the outdoor cams were working fine. Both are on solar chargers and fully charged.
I am at home and I can see the indoor cameras just fine in the Wyze app. The Pan Cam pans, everything works. The outdoor cameras immediately say “Connection Failed” when I try to access them.
The Base Station is connected using ethernet directly to the router. My first thought was that we may have jostled the plug on the base station as we were packing up to leave. I can change the name on the Base Station in the app, but I have no idea if that’s actually accessing the base station or just setting a name in the app.
If the base station is connected by Ethernet, does it still need to have a wifi connection?
Tomorrow morning I’m going to have to drive back to the cottage to see what the heck is going on. I’m hoping I can get them reconnected and working quickly as it’s an hour and a half drive each way.
Any suggestions on what to look for while I’m there?
Is there a simple way to reconnect them or will I have to remove the cameras, reset them, and re-add them?
Thanks
Try power cycling the base (unplug replug) then give it a few minutes, and see if everything comes back online.
Sometimes for whatever reason this just happens. Power cycling the base always fixes it. I put mine on a smart plug, so I can power cycle it remotely. If it happens frequently, you may want to do the same
Thanks. If power cycling fixes it, I do have a smart plug I can “borrow” from a light that won’t be used all winter. I could use that to power cycle the base.
That was it. The base station status light was blinking (blue, I think).
I unplugged it, waited a few seconds, plugged it back in. Base station came online and outdoor cameras came up.
For what REASON the base station decided to take a break, I have no idea. I put it on a smart plug that I can turn off and on remotely in case this happens again.
I really like my cottage, but we’ve closed it up for winter now and driving 3 hours round trip to power cycle the base station is a tad bit inconvenient.