I purchased a Wyze Cam3 and connected it to a Franklin T-9 hotspot (Sprint network). It worked well. Recently I received a new Franklin T-10 hotspot as an upgrade (T-Mobile network). Trying to switch the camera to the T-10, the Wyze Cam3 goes through the setup but says the connection failed even tho…

Thanks for the reply and the attached reference. Both hotspots have the same settings, including IPv6. That’s what puzzled me. The Franklin T-10 has a T-Mobile SIM, and my Old T-9 has a Sprint SIM. That makes me think it is indeed a T-Mobile issue. There is not much I can do about that, and I don’…

Where I live (Kenya) the ISPs usually have the IP address, login name, and password on the bottom of the router. And with a little knowledge, one can login to the router and change things here and there - like disabling IPv6 on the DHCP service in the router. You can also rename the 5GHz SSID to so…

Were you able to get the Camv3 working with your T-Mobile Franklin T10? I have the same issue but have had several Wyze products running for years. I have an IT management background and talked to T-Mobile and Wyze support at length. Currently Wyze is telling me to contact T-Mobile about: Hardcode…

Yes, I did finally get the Wyze Cam3 to connect to the Franklin T10. The old T9 sprint account eventually went offline so I tried once more to connect to the T10 T-mobile account. It worked! I have no idea why it worked but I have been using it for several days. Ironically, today I had to power c…

After ~3 hours with T-Mobile, my ISP, and Wyze with not much help, they now all connected. The only thing that I can think of is that the Franklin T10 was reset by hand by the button next to the battery. I previously reset the hotspot through admin dashboard. This has been pretty frustrating… Please…

Thank you for keeping me informed of your progress. I am happy for you that your cameras are finally connected. No such luck for me, though. After several attempts using the manual reset and the T-10 back to factory settings, the Cam v3 is still not connecting.

Hi, I happen to use my T10 hotspot to work with my V3 camera last weekend. It appears to me that everytime you boot up T10, better wait for 10-15 mins for it to “warm up” even you see it has full signal bar. Or it will give me unstable connection (like drop wifi connection or simply no internet at a…

Well the T-10 and T-Mobile proved to be unstable. At one point the problem as just fixed for two days and went out again. Once or twice the manual reset worked and then I just gave up. Wyze support blamed the provider and T-Mobile blamed Wyze… I was let in the middle with no help. Starlink finally a…

Yes, I have found the T-10 to be a little flaky. I am still using the T-9 for the Wyze cameras. I use an old phone with no cell service connected to the T-9 to monitor the cameras. It’s a pain but it works for now.

Came doesn't connect to FranklinT-10 hotspot

Cameras

Antonius April 22, 2022, 3:19pm 2

Every time someone mentions T-Mobile I think of IPV4 and IPV6 because that usually seems to be the issue. The WYZE devices only use IPV4 unless something changed. You should ask T-Mobile if it supports IPV4 and how to change it. Or maybe you have to turn off the 5.0 GHz network to set up the camera then turn it back on??? This may be of interest:

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Came doesn't connect to FranklinT-10 hotspot

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