Hi,
Am based in the UK and for the past week I haven’t been able to load livestream or view events since the last update. Has anybody else had this problem?
Have been through support and tried everything they suggested but no joy.
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Welcome to the forum.
Have you changed router/modem settings or added new devices recently? How about ISP applying changes/updates if ISP supplied equipment?
Hi,
No the only thing different was the update last week. Support haven’t been able to help . Have had the camera for 2 and half years no problem.
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Last week? The last V3 firmware was released last May; 4.36.14.3497
Have you rebooted the modem/router? Try that and after that reboot the camera/s.
Maybe they installed beta 4.36.15.4389
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It was a app update Android:3.8.0.715
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Yes, rebooted, deleted camera deleted app. Factory reset, nothing works.
Will be looking for a new camera, definitely not a Wyze
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There’s an Android update v3.8.1(718). Maybe try that?
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Me too, no signal shown, no live view, wyze needs to fix this problem asap
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That’s what broke my cameraThat’s what broke my camera. And the firmware update
Check the version numbers; they’re different.
Yes, after the last update I’ve experienced a few issues with the v3. If I back out of the loading live stream once or twice, it will finally load. At times if I let it sit on ‘Step 1 of 3’ for a minute or so, it will finally load. The other issue is you can no longer zoom in and skip 30 seconds without the screen reverting back to a zoomed out screen. This is happening on multiple Android devices (phones & tablets).
Even after trying your recommendations I still can’t get my Pan Cam V3 to connect to the app.
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