Cam v2 and pan cam not detecting people and not sending notifications after latest updates

Need help. My cam v2 and pan cam are not detecting people or sending notifications after latest updates. I have tried resetting I also deleted the cameras from my app and reinstall them and still nothing. Any help would be greatly appreciated.

Hi @redkoolaid73, welcome to the community!

Were you able to get this working? If not, make sure you’ve enabled Event recording and turned on notifications:

https://support.wyzecam.com/hc/en-us/articles/360030986591-Notifications

You’ll also want to make sure notifications are not muted at the top right corner of the main app screen. Let us know if that doesn’t work.

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