My OG cam v1 & Cam Pan v1 stopped working after 3 + years.
I tried to reconnect. No dice.
Reset router and modem.
Verified on 2.4GHz
Factory reset all cams
Deleted all cams and tried to reestablish them.
Times out at connection for 4/5 cams.
Contacted tech support. Ran router tests through “Route This” Still no dice.
I wanted to buy more cams and accessories but at this point, I don’t want to burn money.
From what I can see, they won’t actually fix the issue they created; they’ll try to convince you it’s your router’s fault, your settings’ fault, they’ll run you through troubleshooting steps multiple times, and then they’ll just ultimately tell you to buy new cameras.