I had previous subscriptions to Cam-plus but then upgraded to Cam Plus unlimited some time ago. Recently, on the android app, I checked my account and noticed that it did not list ANY Cam Plus subscriptions. Nothing. When looking at individual cameras the Cam + logo is greyed, and when I tap it, it wants to sign me up for a new subscription. When I go to My.wyze.com (web browser not app) I can clearly see my unlimited subscription and all of my 15 cameras are assigned with a check mark next to each. It even says 15/99 subs used. Both my app and the web portal are using the same account with the same email address.
What’s going on here?
Any help would be appreciated.