That’s true for Cam Ultimate, maybe Cam Plus, too. However, if you click the menu button at the right corner, you get a display to manage Cam Plus Lite.
I understand that this is the case for Cam Unlimited and other current plans, and @jsuvman demonstrated that it’s pretty much the opposite with Cam Plus Lite, at least in some cases (i.e., the existing Cam Plus Lite subscription wasn’t available for management within Wyze Web Portal but could be managed in the app). What I’m saying is that I think Wyze should create a more unified experience so that users could see and manage their existing plans via the app or the Web Portal—whichever is most convenient to the user at a given time.
This isn’t the only place there’s a disconnect. Last November I learned that it was possible to buy Chime Controller via the app even though it wasn’t showing up within the Wyze Shop on their Web site. I’m just saying that if Wyze would provide a more consistent experience regardless of a user’s platform choice, then that would seem like a good way to “be friends with users”. That would also seem be a way to avoid the kind of problem that started this topic.