I get that on my Wyze Cam OG. I have opened a ticket with support, no resolution.
I cannot believe they released these without that much testing (two of two OGs have this issue).
I have tried everything to get them to work. They refuse. I am highly disappointed that I am actually paying for a service that does zero for me.
I went down the network path, not an issue. My WiFi is solid through my whole house. Thought it had something to do with the license, so I added it to my single additional license. Nope, same issue, but worse. I couldn’t delete it from my additional license! (I Have to say, the Android app has a LOT of issues).
Anyway, pretty disappointed with all my support I tera tions as they are very scripted. They don’t seem to do any troubleshooting and, they also just close tickets without resolution. Almost the worst support I have ever had, which is saying a fair amount.
Hopefully they can wake up and realize that there needs some fixing to their support and some issues with their products.