Cam PAN V3, keeps droping out

Cameras
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6

Thanks for providing more detail! :+1:

The connection issue is frustrating, and I’ve noticed that sometimes when the initial connection is taking longer than I expect that clearing the in-app cache helps:

  1. Navigate in the app to  Account ➜ App Settings. Find Cache File Size in the Miscellaneous section and tap the Clear button.
  2. Close the app and swipe it out of the running applications.
  3. Re-launch the app and try loading a camera’s Live Stream screen again.

I don’t know if that’ll help or not, but it’s easy and worth a try. I’d also consider restarting the problem cameras ( Settings ➜ Restart) if you haven’t done that recently.

I understand that, too. The FAQ on the product page says this:

Can I use Wyze Cam Pan v3 outdoors?

Yes, Wyze Cam Pan v3 is IP65-rated and can be used both indoors and outdoors. Just be sure to cover the SD card slot to avoid water damage. Wyze Outdoor Power Adapter v2 is required for outdoor use.

Some users (of Wyze Cams in general, not specifically Cam Pan v3s) report using the standard—non-Outdoor—power adapters but take special care to have the power adapters in weather-resistant boxes and/or try to seal the connections against water and other intrusion. I get what you mean about having problems with all three cameras doing the same thing, so maybe power isn’t actually the issue, and that makes me wonder if there’s something funky with your app or if Wyze is doing something on the back end that’s affecting things.

If you’re willing to take one indoors and fiddle with it, then that’s probably worthwhile. If clearing the in-app cache by itself doesn’t improve things, then I’d also consider clearing out the cache and data at the OS level to grab a fresh copy of your profile and account settings from Wyze’s servers.

This is how I would get a clean copy of my account profile/settings on Android (click/tap to expand):
  1. Clear the in-app cache: From the Wyze app’s home screen, navigate to Account ➜ App Settings ➜ Cache File Size ➜ Clear.
  2. Navigate back one screen to Account and tap Log Out at the bottom.
  3. Swipe the Wyze app out of the running Android apps.
  4. Long-press on the Wyze app’s launcher icon (on the phone’s home screen or wherever you tap to initially open the app) and then tap App info in the pop-up menu.
  5. Tap Force stop on the App info screen (may need to tap OK to confirm) and then tap Storage & cache.
  6. Tap Clear cache and Clear storage on the Storage screen.
  7. Back up one screen (back to App info) and then tap Open and proceed to log back into your Wyze account/app. (Optionally reboot the phone at this step for good measure and then launch the Wyze app after the fresh boot instead of relaunching it immediately from this screen.)

Note: I don’t know what the options would be for modifying these steps on iOS since I don’t use that platform.

I’ll be interested to learn what you find out after taking a camera indoors.