2 cam pan v2 cameras bricked after last update, one a little over a year old and the other less then 5 minutes out of the box. Anyone else having issues
Can you be more specific…what exactly do you mean by bricked? No video? Won’t boot? No access via the app?
No access via app. Was working did update now just sits spinning on attempt 1. Both cameras same
What troubleshooting steps have you tried?
Force stop app and reboot camera. Asked for replacement of new one, guess im sol on the other
Is there a possibility that your SSID password is over 21 characters?
No. It was working then prompted update which I did and that was it. Same issue with older one at different location. Update did them both in
Don’t delete them from your app just yet. Remove the SD Card if there is one installed. Do a factory reset by holding down on the reset button for about 7-10 seconds until the cam reboots. Then do a new device install of the cam.
If that doesn’t work, it may be necessary to do a manual flash of the firmware. Please provide a description of the cam behavior on startup and install attempt.
This solved my issue. My cameras were doing just what yours were and they appeared bricked:
ATTENTION: TurboQAM (QAM256) support in DD-WRT must be turned off for wyze cameras to connect in setup after April, 2023 software updates. Cameras that are running older software stay connected but upgraded cameras or new cameras purchased with newer software WILL NOT CONNECT to a DD-WRT router using TurbQAM (QAM256) support ENABLED on the 2.4GHz WiFi radio. This took me forever to figure out!!
I’m having this issue did you have to find these settings on the router or the camera?
I’m having the same issue. Wyze cam Pan 2 was working perfectly fine before trying to apply the latest firmware update that the Wyze app was requesting to do. According to the app the update failed and after that the camera got bricked. The status light is always solid red and the app can’t connect to the camera anymore (offline all the time).
I contacted customer support and tried everything they mentioned about the setup button, disconnecting the camera, etc. but nothing worked. They suggested was to buy a new one since the warranty expired. Definitely not an option since my camera was working perfectly fine before this update situation.
If anyone has an idea of what else I could try to see if it works I’ll be happy to try it. Thanks.
Yeah it’s some kind of bug that they should take responsibility for
Is there any way for you to dumb this down. I don’t understand any of what you’re talking about.
My partner purchased a Wyze Pan (ver. 1) in 2021 but we never set it up. We just moved to a new house and I installed it on our Wi-Fi. It appeared to be working, based on a thumbnail recorded on the app, but then I received an immediate request to update the firmware, which I did. After the update, the camera was bricked. The only sign of life is the solid yellow LED. It does not attempt to calibrate the lens head or pan mechanism. Absolutely nothing happens and no amount of holding down the setup button has any effect on the unit.
Wyze issued me a $10 off coupon because the camera was out of warranty, but frankly I’m inclined to find another product if I can’t get this one running or a replacement sent. (I wouldn’t be so disappointed in their customer service have this camera been in use for 3 years, but I only just removed it from a sealed box a week ago.
If anyone has ideas to hack the firmware I’m all ears.