Cam Pan v2 boots in red status setup button unresponsive

Cameras
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1

I just purchased a Cam Pan V2 on Amazon and I unboxed it. I plugged it in with the provided power source and the indicator light stays in red status. The setup button does not result in any activity from the camera.

I attempted to unplug it and plug it in several times
I tried an alternate wire from my Insta 360 OneX
I attempted a manual firmware update which appeared to work, but the camera reverts back to a red indicator light.

Can anyone assist?

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Welcome to the community @91whiteyj , sorry to hear you are having these issues.

Try a factory reset:

https://support.wyze.com/hc/en-us/articles/360031484511-How-to-factory-reset-your-Wyze-Cam-v1-v2-v3-or-Pan-v1-v2#:~:text=If%20you%20have%20a%20microSD,This%20will%20reset%20the%20camera.

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How do you do that if you don’t have a port on your macbook air for an SD card? I guess tough luck on us?

4

No SD card needed. It says if you have one in the camera to remove it and then press and hold the setup button for about 30 seconds, I believe.

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Let me try that and see

6

Hi @FriendofFeralCats, @spamoni is suggesting a Factory Reset vs. Manually Flashing a Camera, which is what I believe you are referring to using an SD card.

Not sure which Mac you have but this is an accessory you could use with a Mac to move files to an external SD card or of the like.

https://www.amazon.com/Compatible-Lightning-Charging-Splitter-Connector/dp/B0969ZXSXS/ref=asc_df_B0969ZXSXS/?tag=hyprod-20&linkCode=df0&hvadid=563602091749&hvpos=&hvnetw=g&hvrand=3290202349285315746&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9016086&hvtargid=pla-1600378314159&psc=1