Returning the pan 4. Attempted to replace an older wyze camera, however the new camera will not connect to any wifi network consistently. The camera is about 20’ from an access point and should have a very strong wifi signal.
Was looking forward to 4k video.
Recommend avoiding this camera; hopefully, an update will correct the connection problems.
You may have gotten a dud or need to tweak the settings on your wifi too. There haven’t been any other connectivity complaints that I’ve seen. Keep in mind the Panv4 supports 5ghz so if your connection is defaulting to that and you’re trying to go through walls (especially exterior ones) that could explain it.
I tried 2.4 and 5. No luck with either. When I was testing it was literally line of sight to the AP. I may try my luck again in a few months.l & keep an eye out for updates and reports.
As a data point how long has your unit been on?
Reason is 2 or 3 of us have seen connectivity issues the first day or two of operation. I was not happy the first 48 hours as mine constantly disconnected and at times showed no bars. Then like a switch was thrown it has become one of my best. It is located 40 some feet from the router, goes through the kitchen, through an exterior wall and across the backyard. It has been 3 bars for the past 3 days and I’m scratching my head a bit. Another poster saw the same characteristics.
There’s nothing in the wifi spec that I’m aware of that carry over 24-48 hours. Wyze has implemented a new speed algorithm, called Auto and instituted a new encoder. I’m speculating but I wonder if these are related to this startup issue.
If you can give it a day or two and see what happens.
@dave27 have you seen anything like this in your experiences.?
Edit. I suppose it could have been environmental. Will have to see after it runs for a week or two
Interesting. I gave up after a day. I’ll power it back on for a few days, will pass on any changes. It did an update during 1st startup. Thx for the advice. John
Edit - should also mention it seems to go to privacy mode after it disconnects.
Now that is strange. Never saw that and I haven’t seen anything on the forum.
@dave27 might be right. You might have a dud.
Another data point. Make sure your using the included 2A wall wart. This little thing is power hungry and runs on the really warm side temperature wise.
No I can’t think of anything networking wise that would explain it, other than coincidence, like your wifi channel changed and found less interference, beamforming is enabled and you moved devices around, etc.
However from an electrical engineering standpoint, there are many components that can take time to run full spec if they’ve sat on the shelf for a long time. Capacitors being one of them. So I suppose that is a possibility, some sort of break in on a component.
Or the obvious would be they released and app or firmware update (which I know the app has updated recently).
While not an expert, I think the Wyze Tech support has been spot on with answers that helped me.
I enjoyed using my Wyze Cam Pan v4 but had frequent problems with connecting to the server
Error codes 3001 and 3051
I have 3 other Wyze cams and the were further away from my router but never lost connection
In discussion with a very knowledgeable Tech person
She advised me to both swap my power brick and the outlet I was using.
Come to find out that fully solved the issue
It’s working flawlessly since
I understand any fluctuations in the power can cause the connectivity issue.
Thanks for Wyze Support
Hope this helps if you find a similar experience
Were you using the power brick that came with it (2A/2000mA)?
If so I wonder if they had a bad batch that might explain some of the issues.
I’m curious to know if re-using the supposedly bad outlet and power brick is still problematic?
I was using the provided power brick, changing didn’t help.
I swapped a 5 amp 2000 my brick
Could be my outlet changed at same time
Without a in line diagnostic test and monitoring WiFi it’s a guessing game
Was hoping someone else could benefit
Either way it’s a challenge
I struggled with seeking a solution for days
I uninstalled a VPN
Restarting camera
Ejected SIM card
Reinstalling camera
I have 25 smart devices using the same WiFi router with 6E brandwith
Just glad it’s working now
I had the same errors and switched to a different Wyze power brick I wasn’t using. It took a couple of days for the WiFi to stabilize, but it did eventually connect and stay that way. The first couple of days were frustrating. The object-tracking feature still doesn’t work as expected, though that could be settings. It also snaps back to the home position too quickly when it does detect something. Overall, it feels very buggy.
I had the same experience, but in my case, I used the same, stock power adapter. I like to think that Wyze changed something on the back end.
Yeah I’d be very surprised if it was some sort of “break in” required, more likely coincidence. But stranger things have happened.
My V4 dropped Wi-Fi again yesterday and required a power cycle to reconnect. I run two V4 units on the same network, and only one consistently loses its connection. That rules out my router or Wi-Fi setup as the issue.
This looks like a hardware defect with the unit itself. I’ll be sending it back to Amazon under the return window. If needed, I’ll keep exchanging until I get a stable unit—or return and repurchase entirely.
Wyze should be aware that these Wi-Fi stability issues are not isolated. The cameras are failing to maintain a reliable connection, which makes them unusable for monitoring.
How do you have a “bad” outlet? That seems like a script from Wyze.
Actually it doesn’t. It the cams are different directions from the router and have beamforming enabled, that could do it. If the router/AP has too many devices, that could do it. If one cam is in an area with more noise, that could do it. Far from ruling out wifi.
Worth exchanging it to see if it helps, just saying it might not.
Bad connection or wiring causing low/unstable voltage. Prongs inside the receptacle worn out or bent making poor contact. Reversed wires (not an issue in this case as these power adapters are not polarized and don’t care). Outlet is on a switch and the switch is no longer making good contact due to carbon buildup on the contacts.
Just a few of many examples.