Browser compatibility issue when signing into app on iPhone

App indicates browser compatibility issue when signing into app. When allowed to sign in, I am kicked out indicating ReCaptcha verification failed. Anyone else experiencing this problem?

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Same here on my iphone. Tried 3 different browsers, same result.

Did you try the solution in this other thread?

I’m not getting an error that says anything about a browser problem, I’m just getting the error about the recaptcha failing.

I just did. Same result.

Yes. Same result.

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Trying to use App on iPhone, when I get to splash screen, I press “Get Started”, it opens a browser window and I have a yellow notification that says “There is a browser compatibility issue that requires attention”. When I log in I get: “Invalid client or context. Please access the login page through the Wyze app or official website.”

I am using the app.
Downloaded the latest version, and phone is updated as well.
Don’t know what to do next.
Please help.

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My IOS login error went away when javascript was turned on in the safari settings. It worked fine a few weeks ago. No idea how javascript was turned off.

I’m having same issue. Can’t log in. Did anyone have a resolution?

Welcome to the Forum, @computerkankei! :wave:

Did you happen to visit the topic mentioned in an earlier post? I believe some advice in that other topic mentions temporarily disabling a browser setting that’s blocking pop-ups, and I know that for Android users sometimes it’s necessary to change a browser setting that allows content to open in other apps (because part of the Wyze app login process is conducted by a browser, and the browser needs to be able to pass the authenticated login credential back to the app when it’s done).

I’m not an iOS user, but I hope that this helps or that someone who actually does use iOS can jump in and provide some assistance.

Thanks. I’ve tried several browsers but none seem to work. Enabling popups etc, bot nothing helps. Funny thing is that I can login to app on my regular iPad but not on my iPad mini and settings are the same.

Did you every figure out a solution?

@mghamilton63 @h5az9jm5 @CEsco Was having the same issue and finally got it to work. Had to go into settings, choose Safari, make sure it was set as default browser, then scroll down to “Block Pop-up” and toggle that off, than scroll all the way to the bottom and choose “Advanced”, then toggle off “Block all cookies”. The other browsers I have downloaded didn’t have these options in settings so idk how to make it work for other browsers.

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Thanks for answer. I have tried that and tried again but it did not work. This is happening on an iPad mini, but everything works on an iPhone and regular size iPad. They mini was set up as a copy of the regular one. I’ve check all setting and they seem the same.

Just checked again and turned off use private browsing and turned on Java and it worked. Not sure which setting. You put me on right track. Thank you

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