I have the bolt lock & it works great with the keypad and fingerprint scanner. Unfortunately the app can’t connect to it unless I am inside the home. When I’m inside my home, the app works great. Lock, unlock, everything.
But if I’m outside my home, it won’t connect to the bolt-lock. I was under the impression I could lock\unlock my door from anywhere, not just inside my home.
I’m current with the application software (v2.47.0(373)). And my firmware is v126.96.36.199.
I have 2 Wyze camera’s as well and those work fine outside my home. It’s only the bolt-lock.
Any suggestions on what to try to get this to work outside my home? Thank you!!