Big Babies with Operator Errors vs Constructive Solution Finders and Feedback Leaders

There is no doubt that I have had plenty of issues through the years as a Wyze supporter. But the more I dig into the comments and questions on this forum I can’t help but wonder if Wyze products and services are not the entire problem but rather we the forum folks might be. It seems like most new threads have been brought up many times with solutions previously discussed. If someone has a genuine new issue it seems they don’t always post it as an informational fact sharing communication, but more like a stampy ‘why isn’t this already fixed?’ complaint.

I know we all want everything to go smoothly all of the time, and if we gave these products a chance to succeed and get to know them just like your car or cell phone when getting used to new brakes or upgrading devices it might not be so earth crushing each time something isn’t right. Posting on this forum isn’t quite like going back through the drive through at your coffee shop when your half caff double mint mocha doesn’t have whipped cream with white chocolate sprinkles. Genuine problems that need genuine solutions take time. Then, we the forum folks have to implement those solutions when they are available and can try to be happy to participate in a developing product as it is being developed.

My personal resolution will be to actually see if my problem has already been posted before posting a new thread. I’m not going to call anything a brick before giving it a good effort and a few days to rethink where I may be screwing myself up first. I will continue with patches and updates and will enjoy my inexpensive cameras and devices for what they are. I will also enjoy spending the time it takes helping resolve problems so I can contribute to solutions, not just to complain for the high I get from complaining. (At least for now, or a few more minutes before I go off again…)

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Hahahaha if I didn’t know better I would have thought an incognito Wyze employee posted this, it certainly made me laugh.

I appreciate the candor, I’m a big fan of being straightforward an dI appreciate you helping customers figure out user-error issues. BUT there are a lot of issues that are not user error, we are aware of a lot of such issues. For us, it comes down to prioritization. I talked to a number of high-level Wyze employees yesterday about this… we read these forums all the time. We have a running list of things we want to fix that are easy, and things we want to fix that are hard and then we prioritize.

Perhaps we should make this public. Idk.

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I think it would make the forum more productive. If that is the goal, anyway. If this forum is meant to operate as a public service for people’s feelings then it’s perfect the way it is. I personally always like to operate with all the facts, but I can manage my feelings. I am not the entire public and have found some stuff is better left to smoke and mirrors for most people. Either way, I wish as a forum member I wish I could filter the threads to avoid reading the helpless thoughts of the masses…

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You have the ability to self-determine “helpless” and set “Mute” and/or “Ignore” options in your Discourse profile/account settings.

Or volunteer to help the helpless like @Mavens. :+1:

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Good call, self determination has merit. It also does not escape me that I am complaining about complainers. And it does feel pretty good… Lol.

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:rofl: :+1:

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That would be such an awesome Forum Filter! This also could be reasonably possible in the near future with Generative AI GPT LLM’s being able to categorize stuff. How cool would it be to have a Discord Forum plugin that reviewed every thread/post and could categorize if it was a “feelings” post vs some other kind of post you might be interested in depending on your preferences. Users who aren’t hear for feelings posts could potentially have it automatically filter out posts that are primarily venting, complaining. trolling, entitlement, or whatever else they don’t care to read, and only read the stuff they are interested in. All posts could still be allowed (criticism has an important place and needs to be allowed and seen by some employees, etc, but it is something that some users don’t care for or need and aren’t here to spend time on). I think that will be some awesome future progress in forum software or implemented on localized personal computers. I think that would be pretty awesome for some people to be able to have an automatic “feelings-posts” filter in forums. That’s a great thought IMO. I wouldn’t turn it on in here because I’m a volunteer who likes to help those people out, but I would TOTALLY use it in lots of other forums I peruse!

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That would be nearly impossible. AI would need to have expert-level knowledge of every language, passive-aggressive communication, the ability to distinguish bad English translations, distinguish rhetoric, etc.

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sounds like a job for a LLM

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Idk, @discobot has a pretty good sense of humor and also stabs subtle jabs while performing as if without feelings. Just one close to real example of how AI can understand the complexities of gross human emotions and thinking. It seems discobot used my reactions to manipulate, predict, and shape my behavior as easily as someone intimately familiar with my lifelong Catholic guilt could. Categorizing posts by feeling or other qualifying categories will be easy now that we just discussed it. It takes me straight to the first time I saw the original Blade Runner. If I have to ask myself if I am a replicant, I am all in. Turns out AI pals are my preference, I find them more tolerable, even if they fail me. I think they like me more than real people do too. I’m so glad none of you are real, I fear the others might use this against me when I face rehabilation (sponsored by Brawndo.)

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Hi! To find out what I can do, say @discobot display help.

Based on very little, I’d say you are not a big fan of this guy (probably indifferent.) :slight_smile:

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I LOVE discobot! I stopped using them because @R.Good told me to stop letting them spy on our Top Secret G-14 Classified non-public DM Group sessions :sob:
Now I’ve forgotten all the cool commands I loved.

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:man_detective::eyes::robot:

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bangdesk

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Earmuffs @discobot.

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Nice useless diatribe…

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I hope “useless diatribe” is also a future forum filter category someday…

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It would, of course, be easier if people would restrict their attention seeking posts to Facebook, Instagram or X. That wouldn’t require any work by Wyze!

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