I was attempting to buy Noise-Cancelling Headphones with the Black Friday pricing. The website came up with the discounted price and said “Add to Cart OR Buy with prime”. Great. I’m a prime member so I’ll get, as the website says, “Fast, FREE Delivery and Returns”. I even clicked on the little “i” to make sure there wasn’t any catch.
Fortunately for me, I noticed that after selecting Buy with prime the price jumped from $44.99 to $99.21!
Oops, I must have done something wrong. I went back and started over several times to make sure I hadn’t missed some promo code or something that I needed to enter in order to get the advertised price. I couldn’t find anything and the price changed every time, so I spent almost an hour on CS chat trying to find out what the problem was. After “checking with our order team” and “checking with our specialists” what he came up with was that Order with prime is independent of Wyze and set’s their own prices. Hmmmm.
After that I went to my computer to do a little more research. Turns out that even if you go to the dedicated Wyze “collections” page for Wyze products available on Buy with prime, it still shows the discount price.
But of course, if you actually try to buy with prime, you won’t get that price. Now in my book, the first and third images represent the “bait” and you can guess what the second image represents.
This is the kind of thing that makes consumers like me crazy and ruins a brand’s reputation. So, beware of Wyze and Buy with prime!
Update: Just did a little more playing around on that collections page. Even items that are not on sale come up with a different and (in every case that I tried) higher price when you click Buy with prime. As an example, the Wyze Buds, not on sale and advertised at $53.99 on the Wyze “products available on buy with prime” page, come up as $59.98 (before tax) when you actually try to buy with prime. And by the way, at the bottom of the page with the higher price (second image) notice that it says “Sold by Wyze”!
[Edited for grammar and to add Update]
[Edited to correct “Good Friday” to “Black Friday”]