Hello Beta Testers,
We’re trying out a new feature and wanted to share the details with you. This is a very limited beta test to start and currently only applies to users with a Wyze Cam Pan v4 enrolled in beta testing.
The feature is designed to provide quick troubleshooting guidance based on submitted logs. If you submit a log and the issue appears to have a simple solution, you may receive an email with recommended troubleshooting steps to help resolve the problem.
At this time, this feature is only available for Wyze Cam Pan v4 devices enrolled in the beta program.
Please let us know if you run into any issues or have feedback about the experience.
How do I enroll in this beta?
Anyone have a suggestion for how to purposely have an “issue” to submit a log to test this out and see if it recognizes the right corrective action to resolve it?
4.70.2.3661 beta still has the problem with audio but no video in Web View
Pan Cam v4 does not work in Firefox
I get audio but no video
I installed the latest beta driver, but it didn’t help
For those of you that are trying this out, when you get the email after you submit the log, there should be a spot where you can do a ‘thumbs up’ or ‘thumbs down’ to show whether that helped or not. Even if you are just testing this and do not actually have an issue, can you go ahead and click one of those so we can see that that part of the process is working?
Wyze cam pan v4 doesn’t load in web view on IOS using Chrome.
Works on Windows/Chrome
None of the suggestions work…