I’m seeing an issue with the Battery Cam Pro where I have to choose “All Events” to get it to capture any events on the Event Recording. If I choose “Smart Detection Events”, it wont’ capture any events.
The issue with All Events is now it’s logging grass blowing as a Motion Event. It captures People and Pets just fine but it’s getting the extra.
Can I get the Battery Cam Pro to only record Smart Event Recordings? Or at least that’s all it puts in the Events tab??
I feel like this was working before but I noticed lately how quiet the cameras have been. I tested by changing the setting and walking in front of all 3 Battery Cam Pro cameras. All 3 act the same way.
I’m having the exact same issue. I noticed I stopped getting notifications and event recordings on all three of my Battery Cam’s about a week or so ago.
I brought one insided and went through the troubleshooting, deleted the camera, reset and reinstalled. It captured the first event but when I changed the recording to Smart Detection Events, it was severly delayed and then stopped.
I originally thought it was a latency issue with my wifi coverage but can confirm it is not related to the wifi. The notifications and event recordings are more reliable when the Event Recording is set to “All Events” but this is not acceptable and I pay for Smart Detection.
My cameras are catching everything now… all the waving leaves and people/pets/friendly faces. So, they work, they just aren’t ignoring motion. Which begs the question, how does a Battery camera that isn’t on all the time, capture the motion, analyze it, and drop it if no Person/Pet/vehicle is detected?
I’ve never thought about how this works until now??
Someone smarter than us will help us!!!
Dear A.I. Overlords… How does a battery powered camera, only capture and record Smart Detections, and ignore all other motion events? Doesn’t it have to check every motion event that occurs for People/Pets/Vehicles/etc?
I’m having problems as well with no recordings to the cloud using Smart Detections only. They will record to cloud if I switch to All Events, but it captures trees and bushes blowing in the wind. I hope there is a fix to this as my cameras are still in the return period.
I noticed that when the Smart Detection events were not recorded to the cloud, that they are recorded to the SD card and can be watched from it. The only problem with that is I don’t get any notification that the event has occurred…
I wanted to bring my own topic up again and see if @carverofchoice or someone else knows why the Battery Cam Pro requires All Events to be enabled in “Event Recording” for it to record ‘anything’ in the event log?
If I set it to “Event Recordings → Smart Detections Events”, nothing happens.
I have to set it to ALL EVENTS and then it will capture Smart Detection Events (along with all the other motion events).
I was hoping it would be like the wired cameras that will ONLY log the Smart Detection Events in the Event Log. They don’t put the motion events in there.
Thoughts from anyone? I’m thinking because it has to record a motion event to determine if there is a “Smart Detection” so it just goes ahead and logs the Motion Event. Even if it ‘technically’ has to do that to determine something, why won’t it clean up the log and get rid of those? Why have the option at all?
Thanks for call tagging me, I sometimes skim through threads when I have a ton to get through and I must have mostly overlooked this issue when you posted it. This sounds like a pretty clear bug to me. I hadn’t noticed it myself because I set all my BCPros to All events. I see we have confirmation from more than just 1 person so this is obviously was not an isolated incident.
I’m glad to hear that you are seeing this is resolved now. If you see this come up again, please feel free to call tag me again and this time include some logs I can pass on to someone. Hopefully it was just a temporary bug in the backend or something that they resolved on their own now.
I have 5 Battery Pro’s (just got 2 more for $100 at Home Depot!) and I changed everything last night to Smart Detections and it seemed to pick up the animals that wonder through my yard and me walking around back there. I think it’s good to go.
Just bought and installed battery cam pro. iPhone app and camera firmware all up to date. I am seeing this problem still exists. Camera is not detecting or sending notifications when Smart Detection is enabled. Looks like a bug still exists. Please fix!
Thanks
Yes
Event Recording = All Events
Customize = checked all boxes for Tag & Notify
(I receive NO alerts and no motion detection)
Also does not work when Smart Detection is selected.
Worked sporadically on day 1, but now does not work at all.
I assume you have tried rebooting the camera. And also returning it to the factory settings and setting it up all over again. Even taking the battery out and reinstalling it, allowing it to boot up yet again. And fully charged up the battery. I know it’s a lot of things to do just to get the camera to function as it’s advertised to do.
I have had a lot of issues with mine as well. I had issues getting it to charge without taking the battery out and charging it separately, but now it’s okay. I don’t like the image color compared to the V3. I sat them side by side for a few days outside and the V3 looked better, even with night vision. carverofchoice told me it had to do with the compression Wyze uses. Granted when you zoom in the BCP is does look sharper than the V3. It also didn’t record some critters walking by that the V3 easily recorded. Yet it seems to be recording other things fine, like me walking by it. I like the feel of this camera, I like that that battery is removable and it holds a charge for a long time, but not anywhere close to the 6 months Wyze claims. I won’t buy another one and will wait for their next version.
Anyway, but it nothing is fixing it and it’s still under the warranty I would get Wyze to replace it.
Hopefully it was just a temporary bug in the backend or something that they resolved on their own now.