Welcome to the Forum, @edennotch! 
You may want to take a look at the announcement topic for the v3.2.5 app, as what you’re describing is one of the problems reported and discussed there. I think you’re doing the proper troubleshooting, and we’re doing what we can to make Wyze aware of the issue, anticipating a hotfix release or other app update soon. My only other suggestion would be to create a log when the issue happens and follow that up with a Support ticket so that there’s another blip on Wyze’s radar about this.