Band still missing data after firmware update

I am a beta user on android and IOS. Lost data from July 6-12 in the app. Saw the post that FireWire update should fix it. I updated to but the same data is missing. Also unable to send logs via the app on either android or IOS. Did a chat last night with a Wyze wizard and shared screen shots. He said he would email me details to try to fix the log transmission issue, but never did.

After the update, I rebooted the band and my devices. I even tried deleting and re-adding the band.

In summary, wyze band is still missing data and the big still exists, but I can’t even share the data because the app keeps failing.