Back up to the base station, outdoor cam

I have the cam plus but I see the message “this feature is not compatible with cam plus”, I have the SD cards in both the camera and base station. Why can’t I back up to the base station ? and yes it’s turned on. Plus just below that message is get cam plus for premium features but I paid for a full year.

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Check out this recent thread. Summary: If camplus is enabled on a WCO, the backup to base is not supported and the setting option is not shown, if your wco does not have camplus, the option will be available in the camera settings.