I’ve talked to support for hours. I’ve searched the net. I can’t be the only person with this issue. I’m fairly tech savvy. I CAN’T get notifications from V1 contact sensors no matter what I’ve tried. Support says they are still supported. Apologize in advance if this issue has been solved many times, but I can’t find the solution.
Galaxy S21. Multiple V1 contact sensors. None work as far as sending notifications to phone.
Things I have done (or are working):
Signed in and out of app
All firmware up to date
App up to date
Battery levels are good in sensors
Contact sensors are correctly logging events (of doors opening/closing)
I DO get notifications from V2 Cam (cam Associated with sensors)
Wyze app allowed to send notifications on phone
Global silencing of notifications is off (see getting Cam notifications)
Everywhere to set put notifications for sensors is ON (for app and for sensors)
Wyze app running in background, cleared cache at one point
Cycled bridge and camera
I didn’t reinstall the app… would that really help?
The interface is nice. It simply doesn’t work. Any insight is really appreciated.
I feel like I have a disease that nobody else in the world has…