App crashes when playing back a camera

The wyze app crashes everytime I hit playback button in all cameras!! I’ve reboot, reinstall the app and still crashes everytime I want to playback. Anyone else with this issue??? Please help!

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Welcome @betotapia

Can you provide a bit more information? Can you let us know:

  • The Wyze iOS App Version you are running
  • The iOS version you are running
  • Camera Models you are experiencing this with

I have both iOS and Android and will verify as well.

Also, can you let us know if you have contacted Wyze and received a ticket number and if you provided a log for the issue?

thanks

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