Android Wyze app Cam+ filters broken, fine on iOS

[fred2028]

I have Cam+ on my cameras. AI tagging (people, pets, packages) works fine for me but on the Android app, I cannot select the Cam+ filters in the events tab. This means I cannot filter for only People events as it’s grayed out and untappable.

This problem does not exist on iOS. I can select my Cam+ filters fine on iOS.

My Android app is updated, Android OS is updated, all cameras are updated. I’ve tried reinstalling the Android app and relogging in, no dice.

Any advice?

[StevenA]

Have you tried an older version of the Wyze app? You can grab older versions from this link.

Wyze - Make Your Home Smarter 2.43.5.313 APK Download by Wyze Labs Inc. -...

[SlabSlayer]

This is a bug in the Android App that has been reported and Wyze is working on. Look for a fix in the next app update.

This is where it was first reported to Wyze:

Wyze app Android Hotfix #2 - 8/8/2023

I have Cam Plus Lite and with the latest app versions am unable to filter by Person from both the Events page and the Filter page. The problem is described here: Unable to select event filters. Android V2.44.1 (326) I have submitted diagnostic log # 1140662. Someone else has posted a screen recording of the issue on the other thread. If it would help the techs research the problem, I could send a screen recording too - if so, let me know who to send it to and if there is any size limit.

Unable to select event filters. Android V2.44.1 (326)

I have a Cam Plus unlimited subscription good through March 2024. As of a few days ago, I cannot select ANY cam plus event filters. On the Events page itself, the cam plus “People” icon is there, but it cannot be selected either. I have signed out, closed and then ended the task and cleared cache within Android settings, reopened and signed back in, to no avail. No other apps have been added. Wyze app version: 2.44.1 (326) Android version: 12 What’s the scoop?