I am so tired of this issue! The sound should play from whatever setting you currently have your phone set to. If I have my bluetooth earbuds or speaker attached to my phone, then that is where the sound should play! It is ridiculous to switch from phone speaker to bluetooth & vice versa when touching the volume icon while viewing a camera!! Even when I’m not on Bluetooth, the sound only plays during playback!! It doesn’t play the sound when viewing! I am so ticked off at this!!
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I have given up! Wyze does not listen to the complaints. I have seven V3 cameras. Two that are doorbell type. No audio on bluetooth for any of them!
As I said…I* will not be buying Wyze anymore. The “TP Link Tapo C120 camera” that I bought is far superior to Wyze in every way. Cost a wee bit more, but you get what you pay for.
Same issue here with a Samsung 20FE. Surprised that nobody from Wyze confirm that is unknowledged or react somehow.
Samsung s23 ultra here tmobile latest firmware and wyze app, sound only avail. through phone speaker when tryin to listen via Bluetooth. Noticed this started to happen in late dec/early jan. Only posting because i expected a patch by now to fix this.
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Still same issue here Galaxy S23 Ultra as well seems to fully discontinue connection to bluetooth device. Example watching youtube content with a bluetooth speaker connected. All audio stops playing to bluetooth speaker. Then reconnects one I leave video feed
Noticed that in the audio it changes feom bluetooth device out to phone call protocol
Well it’s been 6 months here and I can confirm this is still a problem. Audio from EVENTS recordings plays fine thru Bluetooth, but when switching to PLAYBACK to view entire occurrence, sound goes dead.
Of course this is particularly annoying since the wyze recordings are so [bad] to begin with, playing through phone speaker is often pointless. Earbuds REALLY not just help, but are essential.
Been SIX months, Wyze. How 'bout at least RECOGNIZING that you’ve got a problem here.
(Moto 5G Stylus, everything up to date, and YES “Record Sound” toggled on in settings)
This is SO frustrating because the Wyze engineers actually had to DO something on purpose to get this happen. Should work by default, just like EVERYTHING ELSE does.
Wyze Where are you!?
MOD NOTE: Post edited to conform to the Community Guidelines.
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Same here. I have 4 v3 cams, samsing s23 ultra. Does not get any sound via bluetooth.
I can here sound in livefeed and playback when i disconnet bluetooth. But, it seems that it does not play sound throgh head phones.
I just tested this as working after doing some stuff. Initially, yes it goes the way you state. But, with the app open and headphones on, toggle on the cam stream sound or play a cam video with sound and have it come on the device speakers. Switch to another app and play something with sound on the headphones. Then switch back and it should be on the headphones in the Wyze app.
I expect this is not actually a Wyze app problem. It shouldn’t differentiate between audio devices but use an Android “thing” (best I can dumb it down to) that I suspect is with the problem. Its possible that perhaps they use a version of that “thing” that needs to be updated or downgraded and is therefore half an app problem.
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Thanks for the idea. But it did not work on my case.
But I found another trick.
I play the video with phones speaker. Then I open my ear phone case(which auto connects the bluetooth head phones) and the sound switches to headphone.
But it does not stay that way if you switch camera.
And I can 100% tell its the wyze app itself and not the android thing as I tested with 4 different camera apps. Wyze is the only one that had the issue.
Update on this. This works perfectly for other wyze cams. The issue is only with wyze cam v3
I just started having the same issue after doing the apps latest update. Because it worked fine yesterday . Did the update last night. And now it doesn’t 
I just noticed this problem today on my Samsung S23. I usually don’t listen to audio but noticed today it won’t play through a bluetooth device when watching playback or livestream. It DOES work correctly and play sound through a BT headset when watching event videos.
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I have a Samsung S23 and was having the same issue this morning. It worked when I closed all apps, Closed my Bluetooth headphones, opened the app, started watching a playback, then opened my headphones and made sure they connected, put one in… And I had sound!
Same problem been going on for a year. Android Pixel 6A. I have tried everything and nothing works. Typical Wyze, no response or help.
Over a year with no sound. No fix. More attempts at getting support than i care to admit and all the same runaround… send logs, reinstall the app… this seems to be an issue for so many, AND ITS OBVIOUS IT was an update issue, where the sound is being routed to the phone insteaf of media… yet in one year No FIX?? No estimation on a fix… not even a bi line on the issue telling us they are aware and its not getting fixed or its going to take 3 more years… honestly!! What is going on at wyze?
Come on Wyze. Help your people out. You can at least tell us this is being investigated. I’ve been a loyal Wyze user for years and have purchased MANY cameras. You’re audio playback is scetchy at best so we depend on headphones to catch minute details. If this option is gone then a brand switch may be in order. Are ya working on it??
I cannot get sound with bluetooth headphones, live viewing or period now. I have submitted tickets, then resubmited tickets. NO RESPONSE EVER. I HAVE NO SOUND AND IF I TRY TO LISTEN THEN NO SOUND WORKS ON ANYTHING FORCING ME TO RESTART. I hit my caps lock but i have never been so ticked off at a company in my life. All they do is as to submit tickets then never any response EVER. Then it is wexare sorry you are having thid problem please submit your tickets numbers. Go through all thr trouble to locate and send your ticket numbers again NEVER a response!!! I invested so much money on cameras, i am livid. I just do not even like the app anymore. I hope you get yours resolved. Everything works on my phone. On android Samsung 8 but the Wyze no sound in over a year and a half. Pos. I am forced to ditch Wyze and go with another company. They just will not fix it!
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Happy birthday to this issue… Its incredible still hasn’t been fix
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Incredible? No. That is the reality. They don’t care anymore.