Air Purifier Issue

At least once a week when I check my Air Purifier Insights page there will be no dots on the chart. I have to turn it off and unplug it for a few seconds, plug it back in and turn it on then the chart dots will start registering again. It doesn’t lose the wifi connection, so that’s not the issue. Anyone else having this same issue and if so is Wyze even looking into why this is happening?