I just buy a couple of cameras all requested upgrade I did the upgrade but one camera die, is in yellow no confection I try all and until now nothing works I try with the SD card put also don’t work.
Hey @rolando0munoz.
Sorry to here your having trouble and welcome to the Wyze Forums.
Let’s try some troubleshooting steps:
- Delete the camera from the Wyze app, in the camera settings.
- Unplug (make sure the SD card is removed) and plug power back into the Wyze cam.
- Attempt to go through the setup process of the cameras again.
Let us know how it goes. Apologies for the delayed response.
Kenner
1 Like
If that doesn’t work then it’s possible the unit never completed its firmware update, and is now bricked. If that is the case, you can fix it using your microSD card.
First, you didn’t say what version of the camera you have, but you should be able to go here and download the most recent Firmware:
That should give you a demo.bin file. If it gives you a .zip file then unzip it. If you end up with a .bin file that is named anything other than demo.bin, rename it.
Put that demo.bin file on the SD card in the root directory.
Power off your camera, insert the SD card.
Hold the setup button, plug in your USB cable, keep holding the setup button for 3-6 seconds.
Once the light is solid blue, release the button and wait for 3-4 minutes. The camera will reboot and change light status during this time.
After it is done, your camera should be functioning again.
2 Likes
Thanks this work
4 Likes
Excellent! 
2 Likes